Frequently Asked Questions
What are your hours of operation?
Monday through Friday 8:00 to 5:00 PM. We have extended hours on Wednesday till 7:00 PM by appointment.
How do I make an appointment?
For a medical appointment call (970) 327-4233 for scheduling options.
For a dental appointment call (970) 327-0527 for scheduling options
Can I see a provider today?
For acute care (sickness, minor injury) and emergencies, yes. Otherwise, please call for availability of appointments.
Do you take walk-ins?
Yes, depending on provider availability and severity of the condition. Appointments are preferred.
What if I have no insurance?
You may qualify for a discount through our sliding fee program based on your income, or you may qualify for assistance through state and federal programs. You may visit our patient Navigator in advance of an appointment to help determine eligibility.
What if I have no insurance and don’t qualify for assistance programs?
You can greatly reduce medical bills by taking advantage of our 20% cash discount at time of medical service and comparatively lower rates for care, labs and prescriptions.
How do I qualify for discount services?
Qualifying is based on income and family size. Click here to read more about our programs.
What if I am unable to pay today?
Your ability to pay should not be a barrier to receiving the care you need. Our Patient Navigators can help determine eligibility for assistance, including sliding scale co-pays. Payment plans are available as well.
What insurance do you accept?
We accept most types of private health insurance.
Do you accept Medicaid, CHP+ and Medicare?
Yes, they are welcome at UMC.
Do you take credit cards?
We accept Visa, MasterCard, and Discover.
How do I obtain prescriptions?
Click here for more information about our Prescription Medication Program.
Can I speak to a provider directly?
Yes. Our protocol is to take your message and deliver it to the provider. Due to scheduling, it may take a day or so for our provider to return your call.
Can I speak to someone about my bill?
Yes, our billing department is available to you during normal business hours. Call (970) 327-4233 and follow the prompts to the Billing Department.
Do you do x-rays?
Yes. We have digital x-ray capacity.
Who owns UMC?
UMC is a non-profit, independent medical center managed by a community Board of Directors, which means that the community makes the decisions regarding service.
What do I do if I need medical care after hours?
Please call 911 in an emergency.
What are your policies regarding patient confidentiality?
What services do you offer?
As a full service practice, UMC services include: primary and preventive medicine (well child and pediatric care, adult physicals, women’s healthcare), chronic disease management (such as diabetes, hypertension), on-site labs, x-rays, general dentistry, visiting specialists, urgent and emergency care.
Do you provide pre-natal care?
Yes, up to the first 20 weeks of pregnancy, and then we help establish your care with your OB of choice. We also provide well baby check-ups and OB follow-ups with a provider.
Do you have a female provider?
Yes, UMC has several female PAs available on a full-time basis. We recommend making an appointment.
What are your sources of funding?
UMC receives support from many organizations: the Bureau of Primary Health Care (federal), various state grants, San Miguel County and private foundations. We try our best to leverage every dollar to make it stretch farther and keep our costs to our patients as low as possible.
Which hospitals are you affiliated with?
We work closely with St. Mary’s Hospital (Grand Junction) and Montrose Memorial Hospital (Montrose), Delta County Memorial Hospital (Delta) and Community Hospital (Grand Junction).
How near are you to the closest hospital?
UMC is 65 miles from the Montrose Memorial Hospital and 130 miles from St. Mary’s. Air service is available to St. Mary’s for emergencies.